As a USD-based platform, all transactions are processed using US Dollars as the primary currency. When users deposit or withdraw funds using other currencies, a currency conversion process is required. This guide explains the mechanics of the exchange rate spread and why it results in a discrepancy between deposit and withdrawal values.
1. The USD-Based Infrastructure
To maintain a stable and unified trading environment, our platform operates entirely on USD.
- Deposits: Non-USD funds are converted into USD to be credited to your account.
- Withdrawals: Your USD balance is converted back into your local currency or chosen payout method.
Because these operations involve two different directions of exchange (Buying vs. Selling), they are subject to standard foreign exchange (FX) mechanics.
2. Current Rates and Future Optimizations
Currently, the exchange rate spread for deposits and withdrawals is approximately 1-2%.
We recognize that this impact is significant for our users. We are actively working with our payment providers and liquidity partners to optimize these conversion paths.